Summary

This question and answer handbook shows you where you stand on a multitude of common legal problems, and how to deal with them.

This question and answer handbook shows you where you stand on a multitude of common legal problems, and how to deal with them. It explains how to deal with: goods and services, including building work; insurance and extended warranties; holidays, travel and transport, including where clamping; house purchase, timeshare, noisy neighbours - and what a bailiff can and can't do; personal data, injuries and complaints about medical treatment; and legal protection when buying on the Internet. It describes how to make an effective claim, how to reduce the risks of problems when contacting a third party, and how to use mediation and conciliation schemes.